Online Support Shortcuts

USB Key Floating License Features

Windows 7 Compatibility

Release History

Support for Try-and-Buy Online Purchases

Recovering From Computer Crashes

Troubleshooting

Support by Phone and Email
SoniClear products are designed to be easy to use without requiring extensive technical support. However, if you do encounter problems, the support section below has answers to common questions.

If you are unable to resolve a problem through study of documentation and support information, contact us by phone at: 626/584-9706, or by email at: support@triosystems.com.

Basic Support Service is included free for the first year and is renewable in subsequent years for a nominal charge. Basic Support Service includes up to telephone support for up to four support issues.

Unlimited Support Service is available for an additional fee, which includes unlimited telephone support. Training sessions by phone conference are also available for an additional fee. See the Purchase Page for additional information.

Please note: technical support is provided on an as-available basis. In most cases we can assist you immediately. In some cases a callback can take longer.