SoniClear products are designed to be easy to use without requiring extensive technical support. However, if you do encounter problems, telephone and email support are provided, as well as online support resources.
In addition to the online resources, support is available from SoniClear by phone and email. We encourage you to use SoniClear technical support when problems occur so that you can focus on your work and not on running SoniClear. If your system is not working perfectly, contact us:
Please note: technical support is provided on an as-available basis. In most cases we can assist you immediately. However, in some cases a callback or email response may be provided on the following business day.
Basic Support Service includes telephone support for up to four support issues. Basic Support Service is included free for the first year and is renewable in subsequent years for a nominal charge. Unlimited Support Service includes unlimited telephone support and unlimited training sessions. Unlimited Suport Service is included with some recording solution packages and is also available for an additional fee for any product.
For personalized training on SoniClear features and applications, training webinars are also available for an additional fee. See the Training and Support information on the Purchase Page for additional information.
SoniClear®, Trio Systems®, Meeting Recorder 8, Gov Recorder 8, Court Recorder 8, Tablet Recorder and VoiceBoost are trademarks of Trio Systems LLC.
All other trademarks are the property of their respective owners. © Copyright SoniClear 2010