| Support - Windows Vista Compatibility | |||||||||||
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Windows Vista has a completely new way of handling sound cards internally. At this time not all computers properly support Vista, in terms of the sound card operation. As a result, SoniClear may not work correctly on some Vista computers. If you encounter problems running SoniClear on a Windows Vista computer, there are two steps that may correct the problem. Consult with your computer support staff to ensure that you have the latest audio drivers running on the computer. These are being updated often as problems with Vista software are discovered by Microsoft and the computer manufacturers. Also, be sure to update the Vista operating system itself using Windows Update. The second step to try is running SoniClear in Windows "Compatibility Mode". Consult with your computer support staff for assistance with this process. You can also read about how to manually configure software for Compatibility Mode in a CNET Article on the subject. Or contact Microsoft technical support. Please note that recommend using Windows XP at this time, unless Windows Vista is an absolute technical requirement. SoniClear and Windows Vista are continuing to be enhanced and this should result in greater compatibility with Vista in future releases. Please contact us for assistance if you find that you cannot run SoniClear on your Vista computer. |
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