SoniClear Annual Software Support

SoniClear technical support is included for the first year with each software purchase. Support can be renewed annually for an additional support fee. Support includes all software updates for one year, along with telephone and email assistance regarding installation and use of specific features for one year. Webinar software training is also available for an additional fee.

Renewal Purchasing Information

SoniClear support renewal can be purchased directly from SoniClear by phone or fax. Support can also be purchased from authorized SoniClear Dealers and major software resellers.

How To Order By Phone or Fax

SoniClear Annual Software Support can be purchased directly from SoniClear.

Renewal Price Quote

Support renewal is based on the original software purchase price. Price Quotes are available on request from SoniClear.

Order Using a Credit Card

MasterCard, Visa and American Express credit cards accepted.

Call 626/584-9706 to place phone orders using a credit card for payment. MasterCard, Visa and American Express credit cards accepted.

To order by fax, use the Order Form, and fax it to SoniClear.

Order Using Purchase Orders

Purchase orders are accepted from official government organizations within the United States. Reference part numbers and pricing from a renewal price quote and fax the PO to SoniClear.

Order Using a Check

To order by check, include the renewal price quote and return it with payment to SoniClear by mail. Make checks payable to SoniClear. If a pro forma invoice is required before a check can be issued, contact SoniClear to request an invoice be emailed or faxed to you. Checks are subject to verification of funds. Direct payment by wire transfer also available on request.

Shipping Options

Annual Software Support renewal includes a CD of the current software version, sent via UPS. Price includes free UPS Ground shipping in the continental USA, with delivery in 1-7 business days. Alternative methods of shipping are available on request for an additional shipping and handling fee. Order processing is usually the same day the order is received. Electronic delivery of the current software version can also be provided instead of physical deliver, on request.

Sales Tax

All taxes and duties are the responsibility of the purchaser. California Sales Tax is collected for shipments within California. SoniClear does not collect sales tax for other states or foreign governments.

Technical Support

Annual Software Support includes one year of technical support by phone and email, and all software updates by download from the website. Introductory Training is available for an additional charge.

Software Licensing

The SoniClear software package includes the Floating License System. This allows the updates for the SoniClear to be installed on multiple computers, with a single user at a time running the software. Authorization to use the program is controlled by a USB Key device. The license can also be locked to a specific machine, so that the USB Key device does not need to be used. For more information, consult the Floating License System Page.

How To Order From SoniClear Dealers

SoniClear support renewal is available for purchase from all major software resellers.

We will also accept orders through any government software dealer that you prefer to order from, subject to prior approval.

See the list of authorized SoniClear Dealers and Resellers for more information.